Results for “sign in”
15 articles found
Getting started
Your new client portal account: the welcome email and first sign-in
…set a password, use the steps below. Set your password and sign in for the first time Go to https://my.oogle.net/client/login/reset/. You'll see Reset Password. In Username, enter the…
Getting started
How to sign in to the Oogle client portal
Go to my.oogle.net/client/login/, enter the email address your account was set up with and your password, then select Log In. Your invoices, services and support tickets are all there.
WordPress
Open your WordPress administration (wp-admin)
Add /wp-admin/ to the end of your website's address, for example example.com/wp-admin/, and sign in with your WordPress username or email and password. If you don't have a WordPress…
Support and requests
How to recognize an official Oogle message (and spot phishing)
…not sure about a message, don't click anything in it: sign in to the portal yourself and check. Who our emails come from Display name Address ends in What it's about Oogle Billing…
Getting started
Update your contact and billing information
…See Turn on two-factor authentication. Change your details Sign in at https://my.oogle.net/client/login/. Under Account in the left menu, select Manage Account. You can also open it from…
Getting started
How to contact Oogle (ticket, phone, email; what each is for)
…rather talk, and email [email protected] when you can't sign in or want to cancel. Which to use You need to… Use Get help with your website, Website Care or hosting A Website Support…
Support and requests
How to open a support ticket (and which department to choose)
Sign in at my.oogle.net, go to Support, choose Website Support or Billing & Account, fill in the Open Ticket form and select Open Ticket. Website problems go to Website Support; invoices…
Support and requests
Ticket, contact form or phone: which to use
…details A Billing & Account ticket Reach us when you can't sign in to the portal Phone 833-336-6453 or [email protected] Cancel a plan Email [email protected] Start a new website project (not…
Getting started
Understanding your client dashboard
…and ends with Log Out. Find something from the Dashboard Sign in at https://my.oogle.net/client/login/. Look at the Services, Invoices and Tickets cards to see what needs attention.…
Domains and nameservers
DNSSEC basics
DNSSEC signs your DNS answers so they can't be forged. It links your registrar and your DNS provider through a DS record. Before you change nameservers, turn DNSSEC off at the registrar and…
Domains and nameservers
How to change your domain's nameservers
Sign in where your domain is registered, find its nameserver setting, choose custom nameservers, replace every existing entry with the two Cloudflare nameservers we sent you, and save.…
Client portal and billing
Pay an invoice
…and bank accounts (ACH) are both accepted. Pay an invoice Sign in at https://my.oogle.net/client/login/. Select Billing in the left menu, or View invoices on the Dashboard. You'll see…
Getting started
Turn on two-factor authentication
In the client portal, go to Manage Account, open the Authentication tab, tick Enable Two-Factor Authentication, scan the QR code with an authenticator app, enter the six-digit code and…
Email, backups and security
Can't access something? Account, contact and permission problems
Most access problems have a quick fix. Locked out of the portal? Reset your password or recover your username. Lost your two-step phone? Contact us. A colleague needs access? Invite them as…
Support and requests
Report a website that's down or broken
…still worth a ticket, but use a normal priority. Report it Sign in at https://my.oogle.net/client/login/. Select Support, then Website Support. In Summary, write the address and the…
Still need help?
Open a ticket from the client portal and we’ll look into your account with you. Please don’t include passwords or card numbers in a ticket.
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