Pricing how the money works
Three ways to work with us.
Two have a published price. The third is most of what we do, and it is looked at first and quoted in writing, because we won't put a number on work we haven't seen.
You hear the number before anything starts, on a plan or off it. Plan clients get preferred rates on work beyond what their plan includes.
Which one is right for me?
Website Care, Website Care Plus, or one-time work.
Already have a website? Website Care keeps it hosted, maintained and protected. Need a new website, or ongoing design and development? Website Care Plus is everything in Website Care, plus design, development and SEO. Have a specific problem or project? One-Time & Custom Work covers repairs, migrations, development and other quoted work.
Website Care
$199 per month
You already have a website.
Website Care Plus
From $499 per month
You need a new website, or ongoing design and development.
One-Time & Custom Work
Quoted
You need something fixed, built or moved.
Work beyond the plan is quoted first and billed at preferred client rates. Nothing here is billed before you have heard the number.
Not sure which fits, or planning something larger? Book a Call
How the billing works.
An Oogle invoice comes in three shapes. Here is what each one means.
Monthly
The two plans
Both are month to month. Stop when you want.
- Website CareHosting, updates, security, backups, analytics, and two Quick Fixes a month.
$199 per month
- Website Care PlusEverything in Care, plus design, development and SEO: the website itself, its Google setup, onsite SEO, and three hours of development a month in place of the Quick Fixes.
From $499 per month
Ownership. Website Care Plus has one extra term. After 12 monthly payments, the website is yours to keep or move. Stop before then and the service ends, but the website does not transfer.
Leaving Website Care? We help you move the site wherever it is going.
Quoted
One-time and custom work
We look first. Then you get a written scope and a price.
- Custom development
- Online stores
- Migrations
- Integrations
- Larger builds
- SEO and marketing
Ongoing work like SEO, marketing and website management is quoted the same way and billed monthly.
- Scope
- Price
- Your OK
- Work
Older or inherited site? We may suggest a short paid look first, so the estimate is based on your real site and not a guess. If part of a job cannot be priced yet, we say which part.
By the hour
Support and small jobs
Billed for the time they take.
- Troubleshooting
- Repairs
- Cleanups
- Small changes
- Diagnosis
Before we start, you hear: the rate, about how long it will take, and what is wrong. Nothing is touched until then.
- The rate
- The time
- The cause
Plan clients get preferred rates. Website Care already includes two Quick Fixes a month.
What changes the price.
Inherited code and unusual hosting are the biggest variable in most estimates.
A catalog and a checkout is a known quantity. Two-way sync with an ERP isn't.
Often the difference between a six-week project and a four-month one.
The biggest schedule variable on most projects, and it's on your side.
Pricing questions.
How much does website maintenance cost?
Website Care is $199 a month, flat, and hosting is included. It is month to month: there is no long-term contract, and you can stop at any time.
What does Website Care include?
Managed hosting and a CDN, software updates tested on a copy of the site before they go live, security hardening, malware scanning and a web application firewall, off-site backups that are actually restored and tested, performance kept in shape, hack recovery if the site is compromised while under our care, analytics and conversion tracking connected and configured so you can see where visitors come from and which of them do something that matters, two Quick Fixes a month, and preferred development rates for additional work. Outages, hosting problems and restores are handled around the clock; development and sales run in business hours. A Quick Fix is a small change of about fifteen minutes or less; they don't roll over and they aren't development time. What Website Care covers.
How much does website design cost?
Website Care Plus starts at $499 a month, with no large bill at the start. That is where a straightforward business site starts; a bigger build costs more a month, and we tell you the figure before anything begins. The plan is everything in Website Care, plus design, development and SEO: the website itself, ongoing design and development with three hours of work a month, onsite SEO, and the Google setup a new site needs: Analytics, Search Console, sitemap submission and conversion tracking, plus help with a Google Business Profile for a local or service business. We set those up properly; we do not promise a ranking, a Maps placement or a number of leads. Stores, portals, members areas and larger builds are quoted on their own after we have looked. How Website Care Plus works.
What's the difference between Website Care and Website Care Plus?
Website Care looks after a website you already have. Website Care Plus is everything in Website Care, plus design, development and SEO: we build you a website and then stay your web team: everything in Website Care, plus the website itself, its Google setup at launch (Analytics, Search Console, sitemap submission, conversion tracking, and a Business Profile for a local business), three hours of development a month in place of Care's two Quick Fixes, and onsite SEO. Both plans measure the site; only Design sets up the Google presence of a new one. After 12 monthly payments the website is yours, and from then on you can stay on the plan, move down to Website Care, or take the site elsewhere.
Do you do one-time website repairs?
Yes. A broken, slow or hacked site, a WordPress or WooCommerce problem, a migration, an integration or a piece of custom development does not need a plan. We diagnose it, tell you what is wrong and what it will cost, and start when you say so. Nothing is billed before you have heard the number. Get Website Help.
Do you offer emergency website repair?
Yes. If the site is down, showing an error or has been hacked, Get Website Help is the fastest path: describe what you are seeing and a real person looks at it. Don't delete plugins or restore an old backup first; you'll lose the evidence of what happened. For a site under Website Care, hack recovery is already included.
Who owns a website built through Website Care Plus?
After 12 monthly service payments, you do, outright: stay on the plan, move down to Website Care, or take the website to another provider and we help you move it. Before those 12 payments are made, stopping the service ends the service; the website itself does not transfer. There is no long-term contract either way. Your own text, images, logo and customer data are yours throughout, on every arrangement, and our terms set it out in full.
Is there a contract?
No long-term contract on either plan. Both are month to month and can be stopped at any time. Website Care Plus carries the one ownership condition above. One-time work is agreed against a written scope before it starts.
Still not sure which?
Tell us what you have and what you need, or book a call and we'll work it out together. The price will be based on your site, not on an average.
Asking costs nothing. If we think you shouldn't spend the money, we'll say so. Call 833-336-6453.