medical and dental practices, clinics and provider groups
A website people use when they're worried, in a hurry, or both.
Healthcare sites get read by people who are anxious, unwell, on an old phone, or helping an elderly relative. Clarity and reliability matter more here than almost anywhere else.
We're not a healthcare compliance firm and hold no certification here. We won't tell you a website is HIPAA compliant, and we'll say when a question belongs with your compliance advisor.
What a practice website is for.
Most of the traffic is people looking for one fact.
Answer the practical questions first
Where, when, who, what insurance, how to book, what to bring.
Present providers and services clearly
Who works here, what they treat, and at which location.
Work for people who are struggling
Older visitors, small screens, poor eyesight, high stress.
Stay up
Downtime means phone calls that could have been answered online.
Handle form submissions carefully
Whatever a form collects has to be justified and sent securely.
Small failures with big consequences.
The most-wanted information three clicks deep, while the homepage leads with a mission statement.
Which is why they're out of date.
Low contrast text, unlabeled form fields, information only available as a PDF, and content you can't reach with a keyboard.
Ordinary work, held to a stricter standard.
Usually a rebuild with accessibility taken seriously, then someone looking after it.
What practices and clinics ask.
Is our website HIPAA compliant?
That's not a property a website has. Compliance describes how an organization handles protected health information across all of its systems and processes, and the website is one small part of that. We can build carefully, minimize what is collected, and tell you exactly where submissions go. Whether that meets your obligations is a question for your compliance advisor, and we won't pretend otherwise.
Can patients book appointments on the site?
Usually through your existing practice management or scheduling system rather than something we build. The work is making that handoff clear rather than reinventing scheduling, which is both expensive and unnecessary.
How accessible does the site need to be?
We work to WCAG 2.2 AA as a standard. Whether a specific legal obligation applies to your organization depends on your circumstances and is worth confirming with counsel, but AA is a sensible working target regardless and it makes the site better for everyone.
Three ways to work with us.
Two plans with a published price, and a quote for anything that does not fit either of them.
$199 per month
We host it, update it, protect it and back it up. Two Quick Fixes a month.
What Website Care coversYou need a website built.Website DesignFrom $499 per month
Everything in Website Care, plus the website itself and three hours of development a month in place of the Quick Fixes.
How Website Design worksYou need something else.Quoted ServicesQuoted
Development, stores, migrations, SEO, marketing, AI, and hosting on its own. One-off or monthly, quoted after we look.
Everything else we do
Practice website not doing its job?
The three questions your front desk answers most often are usually where the whole project starts.
Rather talk it through? Call 833-336-6453.