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Oogle Help Center

Results for “reset password”

7 articles found

  1. Getting started

    Reset a forgotten password or username

    Go to my.oogle.net/client/login/reset/, enter your email address and select Reset Password. Open the email we send, choose a new password and select Set Password. Forgot which email you…

  2. Getting started

    Your new client portal account: the welcome email and first sign-in

    …address that message was sent to, and you choose your own password. Check the welcome email The welcome email comes from Oogle, from an address ending in @my.oogle.net. Links in it go to…

  3. WordPress

    Open your WordPress administration (wp-admin)

    …in with your WordPress username (or email address) and password. This is separate from the Oogle client portal: WordPress has its own login for each website. If you don't have a…

  4. Email, backups and security

    Keep your Oogle account secure

    Use a strong password you don't use anywhere else, turn on two-factor authentication under Manage Account, give other people their own login as Managers instead of sharing yours, and check…

  5. Email, backups and security

    Can't access something? Account, contact and permission problems

    …portal Make sure you're at https://my.oogle.net/client/login/, not your website's WordPress login. In Username, enter the email address your account was set up with. If the password…

  6. Getting started

    Turn on two-factor authentication

    In the client portal, go to Manage Account, open the Authentication tab, tick Enable Two-Factor Authentication, scan the QR code with an authenticator app, enter the six-digit code and…

  7. Getting started

    How to sign in to the Oogle client portal

    …this website. Sign in Go to https://my.oogle.net/client/login/. You'll see the heading Log In. In Username, enter the email address your Oogle account was set up with. Enter your…

Still need help?

Open a ticket from the client portal and we’ll look into your account with you. Please don’t include passwords or card numbers in a ticket.

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