Why Oogle uses Cloudflare for DNS (and who your DNS provider is)
Every domain on Oogle hosting uses Cloudflare for DNS, in a Cloudflare account Oogle manages. Cloudflare is your authoritative DNS provider; your registrar holds the domain; Oogle makes record changes for you on request.
Applies to: Cloudflare
On this page
Oogle uses Cloudflare for the DNS of every domain we host. When you join, we add your domain to Oogle's Cloudflare account and send you the two nameservers Cloudflare assigns to it. Once those are set at your registrar, Cloudflare is your authoritative DNS provider: the service that gives the official answers about your domain. Your domain itself stays registered at your registrar, and we make changes to your records for you on request.
Who does what
| Role | Who | What it means for you |
|---|---|---|
| Registrar | The company you bought the domain from | Renewals, nameserver setting, transfers |
| Authoritative DNS | Cloudflare, in Oogle's account | Holds your records: website, email, verifications |
| Managing the records | Oogle | Ask us to add or change a record |
| Hosting | Oogle | Runs your website |
Our hosting control panel (Enhance) has a DNS feature of its own, but we never use it. If you see DNS settings mentioned for Enhance anywhere, they don't apply to your domain.
Why Cloudflare
- One place for every domain. Your records are kept consistently, set up at onboarding and checked when we make changes.
- Speed and reach. Cloudflare answers DNS questions from a large global network, so lookups are quick wherever your visitors are.
- The proxy. For website records, Cloudflare can sit in front of your server: hiding its real address, adding caching and security, and providing the certificate visitors see. See Proxied or DNS only.
- Fast updates. Changes to proxied records usually take effect in about 5 minutes.
- DNSSEC when you want it. Cloudflare can sign your domain's DNS. See DNSSEC basics.
Check who your DNS provider is
- Go to ICANN Lookup and look up your domain.
- Read the nameservers in the result.
Or run:
dig ns example.com @1.1.1.1Replace example.com with your domain. If the two answers end in .ns.cloudflare.com and match the pair we sent you, Cloudflare is your DNS provider and we manage your records. If they're something else, the records we hold aren't in use yet: see How to change your domain's nameservers.
How changes are made today
There's no self-service DNS editing yet. To add or change a record:
- Open a Website Support ticket.
- Say which domain, what the record is for, and paste the values you've been given.
- We make the change in Cloudflare and reply when it's done.
See How to ask us to change a DNS record for what to include. A DNS editor inside the client portal is planned; until it's live, this ticket route is the way to make changes.
If your domain is already on Cloudflare in your own account
Some clients already use Cloudflare themselves, or have their domain registered with Cloudflare Registrar, which requires Cloudflare's nameservers. In those cases we agree with you case by case how your DNS will be managed. Open a ticket and tell us which account the domain is in.
You'll know it's set up when
Your domain's nameservers are the two Cloudflare names we sent, Cloudflare has marked the domain active (we confirm this to you), and your website and email work as before.
Troubleshooting
- You changed a record somewhere and nothing happened. You may have edited it at your registrar or an old DNS host. Only records in Cloudflare count once the nameservers point there. Ask us to make the change instead.
- A service asks you to "log in to your DNS provider". Send us the record details in a ticket and we'll add them.
- A tool says your domain isn't on Cloudflare. Check the nameservers as shown above.
Next steps
- DNS records explained
- How to ask us to change a DNS record
Frequently asked questions
Do I need my own Cloudflare account?
No. Your domain's DNS sits in Oogle's Cloudflare account, and we make changes for you. You don't need to sign in to Cloudflare.
Does my hosting control panel manage my DNS?
No. Oogle's hosting runs on the Enhance control panel, but its DNS is never used. All DNS for Oogle-hosted domains is on Cloudflare.
Can I edit my DNS records myself?
Not yet. Today we make DNS changes on request through a Website Support ticket. A DNS editor in the client portal is planned.
If I leave Oogle, what happens to my DNS?
Your domain stays yours at your registrar. Your records need to be set up at your next DNS provider before the nameservers change, so ask us about your records in a ticket before you switch.