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Email, backups and security
Email settings and delivery, backups and restores, and keeping access safe.
5 articles
- Backups and restores: what's kept and how to ask for a restoreWhere Oogle provides backups, we tell you in writing when your service starts how often they're taken, where they're stored and how long they're…
- Can't access something? Account, contact and permission problemsMost access problems have a quick fix. Locked out of the portal? Reset your password or recover your username. Lost your two-step phone? Contact…
- Email not arriving or going to spamCheck spam and the exact address first, then read any bounce message, which usually names the cause. Mail that never arrives often points to…
- IMAP or POP3: which to chooseChoose IMAP. It keeps your email on your email provider's server and in step across your phone, laptop and webmail. POP3 downloads mail to…
- Keep your Oogle account secureUse a strong password you don't use anywhere else, turn on two-factor authentication under Manage Account, give other people their own login as Managers…
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